How Do You Politely Talk On The Phone?


  • Greet the other caller politely.
  • Speak in your normal tone of voice.
  • Speak directly into the phone’s mouthpiece.
  • Do not eat while talking on the phone.
  • Eliminate distractions while talking on the phone.
  • Ask to call the person back if you have bad service.
  • Say thank you and goodbye at the end of a call.

How do you talk on the phone professionally?

10 tips for answering and handling calls professionally

  1. Promptly answer calls. The average ring takes 6 seconds.
  2. Be warm and welcoming.
  3. Introduce yourself and your business.
  4. Speak clearly.
  5. Do not use slang or buzz words.
  6. Ask before you put people on hold.
  7. Don’t just put calls through.
  8. Be prepared for your calls.

How do you start a conversation on the phone?

Part 2 Starting a Conversation

  • Offer a greeting and introduce yourself. You should first offer a greeting to the person who answers, such as hello or hi.
  • Ask if it’s a good time to talk.
  • Break the ice with small talk.
  • Get to the point of the call.

Why is it important to speak politely on the phone?

Speaking politely on the phone is important because to get what you want being polite is the way to get it. No one likes a rude person and on the phone there is no reading of facial expressions or eye contact to aid communication.

How do you answer the phone?


  1. Pick up after 2 or 3 rings. When you’re answering calls at work, let the phone ring 2 or 3 times before your answer it.
  2. Prepare a professional greeting.
  3. Identify yourself and your organization.
  4. Nicely ask who’s calling if you don’t know.
  5. Speak directly into the mouthpiece.
  6. Avoid using slang or profane language.

How can I speak professionally?

Speak Like a Professional

  • Use short, clear, declarative sentences. Short sentences focus your message and make it easier for your audience to follow.
  • Speak in the active tense. Own your actions.
  • Stay calm under pressure.
  • Speak naturally.
  • Say what you mean.
  • Focus on what matters to your audience.
  • Be specific.

How can I get better at talking on the phone?

Before You Call

  1. Do some tactical breathing to calm your nerves.
  2. Create a “script” of what you want to say.
  3. Rehearse.
  4. Call someone you’re comfortable speaking to on the phone first.
  5. Walk around and make gestures.
  6. Smile.
  7. Look in the mirror as you talk.
  8. Practice.

How do you start a conversation with a stranger on the phone?


  • Before you even go near the phone, take a deep breath, wait between 5-7 seconds and remember what you’re calling for.
  • Call the person.
  • While the phone is ringing, picture the person in your head.
  • Let them say hello first, even if you know they’ve picked up.
  • Introduce yourself, and tell them your relation to them.

How do I introduce myself in a phone interview?

Here are a few tips to help job candidates navigate and master a telephone interview:

  1. Introduce Yourself: Give a brief introduction of yourself, background and accomplishments.
  2. Speak Clearly.
  3. Have Your Resume Ready for Reference.
  4. Keep Background Noise at a Minimum.
  5. Prepare for the Phone Interview.
  6. Take Notes.

How do you start a conversation with a customer?

11 Ways to Start a Conversation With a Potential Customer That Work 100 Percent of the Time

  • Ask a question (not related to the sale).
  • Say something about the weather.
  • Ask if they are enjoying the event.
  • Ask about their work.
  • Comment on the venue.
  • Praise something they did.
  • Compliment them on their clothing.

How do you call politely?


  1. Greet the other caller politely.
  2. Speak in your normal tone of voice.
  3. Speak directly into the phone’s mouthpiece.
  4. Do not eat while talking on the phone.
  5. Eliminate distractions while talking on the phone.
  6. Ask to call the person back if you have bad service.
  7. Say thank you and goodbye at the end of a call.

How do you talk politely?


  • Smile when you introduce yourself.
  • Be friendly and helpful.
  • Be tolerant.
  • Always say “good morning” to people you meet in the morning.
  • Maintain good posture at all times.
  • Always use your manners in every situation.
  • Help others if they’re in need.

Why do we need to speak politely?

Politeness is having or showing behaviour that is respectful and considerate of other people. Oxford Dictionary. There are many reasons why politeness is important in life but one of them is that if you’re polite, you are more likely to achieve your objectives and get what you want. Politeness is better than logic.

How should a receptionist answer the phone?

To begin, I will start with telephone etiquette, since answering incoming calls is usually a primary duty of a receptionist:

  1. Smile when you answer the phone.
  2. Always answer the phone with an appropriate greeting: “Thank you for calling XYZ Company.
  3. Answer the phone as promptly as possible.

How do you answer tell me about yourself?

How to answer the “Tell me about yourself” interview question

  • Mention past experiences and proven successes as they relate to the position.
  • Consider how your current job relates to the job you’re applying for.
  • Focus on strengths and abilities that you can support with examples.

How should I answer the phone for an interview?


  1. Greet the interviewer professionally. Perhaps the most important part of a phone interview is how you answer the phone when it rings.
  2. Confirm you were expecting the call. After your greeting, the interviewer will return your greeting and let you know who they are.
  3. Address the interviewer politely.